Frequently Asked Questions
Everything you need to know about your journey to glowing, healthy skin.
Are your skincare products suitable for sensitive skin?
Yes, our entire range is formulated with dermatologist-approved ingredients designed to be gentle yet effective for all skin types, including sensitive and reactive skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.
Are your products cruelty-free and vegan?
Absolutely. Clean Skin Club is committed to ethical beauty; we never test on animals and all of our product formulations are 100% vegan.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement if you need to make changes, and we will do our best to accommodate you.
Do you offer international shipping?
Currently, we ship to the US, Canada, and the UK. We are working hard to expand our shipping zones to more countries in the near future.